Last updated: December 25, 2025
afroda operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details: Name, address, billing address, shipping address, phone number, and email address.
- Financial information: Credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information: Username, password, security questions, preferences, and settings.
- Transaction information: Items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us: Information you provide when contacting us, such as customer support inquiries.
- Device information: Information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information: How and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you: When you create an account, use the Services, communicate with us, or provide personal information.
- Automatically: Through the Services, your device, and cookies or similar technologies.
- From service providers: When we engage third-party services to help operate the website or process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on your interaction with us, we may use personal information for:
- Providing, Tailoring, and Improving the Services: To process your orders, remember your preferences, manage your account, arrange shipping, facilitate returns or exchanges, enable product reviews, and create a personalized shopping experience.
- Marketing and Advertising: To send promotional communications via email, SMS, or postal mail, and to show advertisements based on your activity on our Services.
- Security and Fraud Prevention: To authenticate accounts, secure payments, detect fraudulent activity, and maintain safe Services.
- Communicating with You: To provide customer support and respond to your inquiries.
- Legal Reasons: To comply with laws, respond to legal processes, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to:
- Vendors and third-party service providers performing services on our behalf, such as payment processing, IT management, data analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners to provide advertising and marketing services.
- Third parties you authorize or request, such as shipping companies or through social media integrations.
- Affiliates or other entities within our corporate group.
- In connection with legal or business transactions, such as mergers, acquisitions, or to enforce policies and protect rights.
Third-Party Websites and Links
Our Services may link to third-party websites. We are not responsible for the privacy or security of these sites. Please review the privacy policies of any third-party websites you visit.
Children’s Data
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or guardians may request deletion of a child’s data by contacting us.
Security and Retention
No security system is completely secure. We retain your personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access / Know: Request access to personal information we hold.
- Delete: Request deletion of personal information.
- Correct: Request correction of inaccurate information.
- Portability: Request a copy or transfer of your information.
- Opt-out of Marketing or Targeted Advertising.
If you live in the UK or EEA, additional rights may include:
- Objection to or restriction of processing.
- Withdrawal of consent.
You can exercise your rights by contacting us. We may need to verify your identity before processing requests.
International Transfers
We may transfer, store, or process your personal information outside your country of residence using recognized legal mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy for operational, legal, or regulatory reasons. Changes will be posted with an updated “Last updated” date.
Contact
Email: info@afroda.online
Phone: +971 56 562 2555
Address: JVC, Dubai, UAE
